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About Us

At TCW Fashions.com we strive to provide you with high quality cubic zirconia and simulated gemstone jewelry. All of the stones in our items are the finest in the industry. TCWFashions.com is renowned for high style and quality which is unsurpassed by others.  All stones in all of our items are cubic zirconias and simulated gemstones.

 

Hours of Operation:

  • www.tcwfashions.com is available to you 24 hours a day seven days a week. 
  • If you have any questions, please feel free to email us.  We answer all emails within 24 hours.
  • Our sales staff is available Mon-Fri 8am-7pm est.
  • Our fax line (732) 905-4572 is open 24 hours a day, seven days a week.

Accepted Forms of Payment:

  • Credit Cards - We accept Visa & Mastercard and American Express.We also accept PayPal.

Delivery time:

All instock items will ship within 24 hours. If an item is out of stock, you will be notified by email. Out of stock items will then ship as soon as they become available. If you would like to check on the status of a backorder, please feel free to email us. If you place an order for multiple items and part of the order is out of stock, the instock items will ship immediately and backorders will ship when they become available. There is no extra shipping charge for backordered shipments.

Shipping Method:

All orders are shipped via USPS unless customer specifies otherwise. Normal delivery time is approx 7-10 days.

U.S. Shipping Rates

First Class USMail  
FREE
USPS Priority Mail
$4.99
 
USPS Express Mail
$22.99
 


 

Sorry but we can not ship orders outside the U.S.

 

Sales Tax:

Orders being shipped to New Jersey will be subject to 7 % sales tax.

 

Returns:

Return Policy: If you are unhappy with an item for any reason, it can be returned within 30 days for a merchandise credit. All returns must have an R.M.A. (Return Merchandise Authorization) number on the outside of the shipping box. All returns without an RMA # will be refused. To obtain an RMA #, please email our returns department. Please be sure to let us know your order number and reason for return .

 

Return Guidelines

  • All returns must have an RMA number on the outside of the shipping box
  • Customer is responsible for return shipping fees.
  • All shipping charges are non refundable.
  • All returns must be complete with all original documentation